Finding Information

Contents

Queries let you locate one or more records that meet certain criteria. In addition, troubleshooting hyperlinks provide access to a wide variety of support and service tools.

Tasks

Finding Answers to Your Questions

Using Queries

See Also

Using Search

Viewing Attachments

Finding Answers to Your Questions

To find answers to your questions, you can browse the FAQs. The most common FAQs are displayed on the home page.

To view an FAQ

• Click the FAQ title.
  The Frequently Asked Question Detail form appears.

Using Queries

Queries let you find information throughout the Web site.

To create and run a query

1. In the list or form where you want to find records, click Query.
   A blank form appears.
2. Fill in the fields to define your query criteria.
   Tip: You can use an asterisk (*) to find matching records.
   For example, you can type "Sie*" (without the quotes) to find the records with a value that starts with "Sie" in the field for which you defined the query parameter.
3. Click Go.
   Matching records appear.

Contents

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